At Addaxfit.pk, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
By using Addaxfit.pk, you agree to the terms of this policy.
1. Information We Collect
We collect information from you in several ways to improve your shopping experience:
a. Personal Information
When you place an order or create an account, we may collect:
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Full Name
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Email Address
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Phone Number
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Shipping and Billing Address
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Payment Details (handled securely through payment gateways)
b. Non-Personal Information
We also collect information such as:
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Browser type and version
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Device information
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IP address
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Pages visited and time spent on our website
This helps us analyze traffic, improve performance, and provide a better user experience.
2. How We Use Your Information
We use the collected data to:
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Process and fulfill your orders
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Communicate about your purchases, deliveries, and updates
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Improve our website, products, and services
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Respond to customer inquiries and support requests
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Send promotional messages (only if you opt in)
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Detect and prevent fraudulent activity
3. Cookies
Our website uses cookies — small files stored on your browser — to enhance your shopping experience.
Cookies help us remember your preferences, save items in your cart, and show relevant offers.
You can disable cookies in your browser settings, but this may affect website functionality.
4. Data Protection and Security
We use secure technologies and encryption to protect your personal data.
All payment transactions are processed through trusted and verified payment gateways.
Your data is never sold, rented, or shared with unauthorized third parties.
Only authorized Addaxfit team members have limited access to customer information for order processing and support.
5. Sharing Information with Third Parties
We may share necessary information only with:
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Courier companies (for order delivery)
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Payment processors (for completing transactions)
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Marketing tools (like Meta Ads or Google Analytics, for improving performance)
All third parties are required to maintain confidentiality and comply with privacy laws.
6. Your Rights
You have the right to:
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Request access to your personal data
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Ask for correction or deletion of inaccurate information
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Opt out of promotional messages anytime
To exercise these rights, email us at support@addaxfit.pk.
7. Retention of Information
We retain customer data only as long as necessary for:
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Fulfilling orders
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Providing after-sales support
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Legal and tax compliance purposes
Once the data is no longer needed, it is securely deleted.
8. Third-Party Links
Our website may contain links to other websites.
Addaxfit.pk is not responsible for the privacy practices or content of third-party sites.
9. Changes to This Policy
Addaxfit reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with a revised “last updated” date.
Last updated: November 2025
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out:
📧 support@addaxfit.pk
📱 WhatsApp: +92 XXX XXXXXXX
🕘 Mon–Sat: 10:00 AM – 7:00 PM